Baskit Geni is supplied by Baskit Geni Ltd, a company registered in England and Wales – Company No. 9562746,

If you wish to contact us either prior to ordering or for anything else you can either use the contact form provided or use these details:

Baskit Geni Ltd
Email: sales@baskitgeni.co.uk
We are completely dedicated to your total satisfaction. If you have any suggestions or comments about our product(s) please email us using the form on the Contacts page.

Making A Purchase

Making a purchase could not be easier. Just use the Buy Now button on our ‘Buy’ page to pay by Paypal, which is a very safe method of payment.  (You do not need to have an account with Paypal you may pay with any debit or credit card. If you prefer not to use this method, you may pay by cheque, please contact us via the contact page or phone and we will advise you of our address. We are happy to process your payment via the phone, please call us. Office hours 9am – 5pm Monday-Friday.

When we receive your order, we will send you a confirmation of order with an anticipated date of dispatch. In the case of payment by cheque, this will be once your cheque has cleared. (please call/email us for address to send cheque)

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable

 

Delivery Schedule

We aim to deliver your order right away (next day delivery) which, under normal conditions is within 3 business days. If your order is delayed for any reason we will contact you directly using the details you have provided. However on  most occasions your order will be dispatched next day deliver. “Customer satisfaction is what we love to deliver”

Privacy Policy

Baskit Geni Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Data collected by this site is used to:

• Take and fulfill customer orders
• Administer and enhance the site and service
• Only disclose information to third-parties for goods delivery purposes
• We will keep records of any correspondence between you and Baskit Geni Ltd, and records of any transactions between us.

If you agree (by ticking the box on the Contact Form) we may occasionally contact you with details of new products or special offers.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Briefly (the document linked above gives full details): when you make a purchase over the internet, you have the absolute right to cancel and receive a full refund provided you notify us within seven days.

Additionally, we are sure you will be delighted with your purchase – if not, simply return it to us in its original packaging and in unused condition within 14 days for a full refund.

Law and Jurisdiction

Contracts for the purchase of products through our site will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.